Description
Personalisation:
- Tall flask: Standard font and font colour
Cursive, capitalised first letter for every word
Symbols and emoji not applicable
- Text customisation on 5″ MicroBubble Balloon
Features:
- Rattan handbag basket
- Size of handbag basket: 23CM x 13CM (Height 26CM including the handles)
Size of whole arrangement: Approximately 32CM x 45CM
- Fresh flowers in shades of pink with filler flowers
In the event that the flowers in the image are not available at the wholesaler, they will be replaced with flowers of similar value or colour theme.
- Customised tall flask
Size: 7.2cm x 21cm (600ml)
Material: Stainless steel
- 5″ Customised MicroBubble Balloon
Packaging:
Product will be delivered as is.
Please note:
- This item will be personalised exactly as you have written so please double check spelling, punctuation and use of capital letters.
- Personalised products can only be returned if they are faulty. Do not include accents and special symbols as some of our processes will not allow this.
- Images are for illustration purposes. Arrangement and colour will slightly differ from what is pictured.
- In the event that the flowers in the image are not available at the wholesaler, they will be replaced with flowers that will match the colour theme. No prior notice will be given.
(Replacement flower(s) will be of similar value, colour theme and aesthetic)
Delivery/Self-Collection
Please ensure that you’ve chosen your preferred delivery/ self-collection timeslot and date at the checkout page.
Delivery ($10 – $25) will be made within the time frame, please ensure that there will be someone to receive your order.
Delivery for customised gifts is $10 per trip, +$5 for Sentosa addresses.
Delivery for helium balloons is $20 per trip, +$5 for Sentosa addresses.
Self collection is available at 22 New Industrial Road.
Please check the lead time before you place the order.
Delivery can only be made to areas/ addresses with postal codes and unit number. Incomplete or incorrect addresses will hinder the delivery process and might incur a re-delivery charge. We are not able to deliver to areas without postal codes such as bus stops, open air car parks, barbeque pits, roadsides.
| Item | Lead Time |
| Latex balloon | 1 day, same day/ next day delivery or collection subjected to availability |
Foil balloon
(Customised/Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
Orbz balloon
(Customised/Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
CustomBubble
(Customised/ Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
Jumbo
(Customised/ Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
MicroBubble
(Customised) | 1 day, same day/ next day delivery or collection subjected to availability |
| Customised Keepsakes | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Customised Jellycats | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Customised Pet Bowls | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Hampers | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| FloralMug | 2 days, next day delivery or collection subjected to availability |
| Jellycat with Embroidery | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
READ: KEEPSAKE Care Instructions
Customisation is done via water proof vinyl. Please follow the following care instructions to prolong the longevity of customisation.
DOS:
- Do gently hand wash with soap water
- Do use a soft sponge to wash the interior if you wish
DONTS:
- Don’t scrub roughly on the customisation to prolong the durability of it
- Don’t use it in the oven, microwave, steriliser etc (avoid high heat)
READ: BALLOON Care Instructions
How long will the balloons last?
With the proper care (refer to dos and don’ts), our balloons will have the following lifespans.
JoyAvenue strongly do not recommend collection or delivery more than 2 hours from time of celebration due to limited balloon lifespans (below). We will not be liable should you decide to do so. There will be no refunds, replacements or exchanges.
| Type | Approximate Lifespan |
11” Latex balloons
– Regular
– Chrome
– Marble
– Double | 8 hours |
11” Latex balloons
- Confetti | 6 hours |
| Foil Balloons | 1 day |
| Orbz Balloons | 1 – 2 days |
| CustomBubbles | 1 – 2 days |
| Jumbos | 1 day |
| MicroBubbles | 1 – 2 days |
| MicroFoils | 1 – 2 days |
| Air-filled Latex or Hot Air Balloons | 2 days |
Do note that latex balloons will turn cloudy due to exposure to air and sunlight. Keeping them away from direct sunlight will delay it. However, the balloons are still pretty, fun and whimsical even if they are slightly cloudy!
DOS:
- Do place balloons in a cool environment (but not too cold as the balloons would seem slightly smaller)
- Do treat the balloons with gentle care
- Do keep balloons away from high heat, rough surfaces and sharp objects
- Do opt for collection/delivery 1-2 hours before your celebration to ensure that they look their best. It is not recommended to opt for delivery/collection for more than 2 hours before your celebration.
DONTS:
- Don’t place latex balloons in direct sunlight (placing latex balloons in direct sunlight will turn your balloons cloudy fast)
- Don’t leave balloons in the car without the air-condition turned on
- Don’t place in the car boot
- Don’t assert large force on the balloons
- Don’t place balloons where there are very strong winds
JoyAvenue strongly do not recommend collection or delivery more than 2 hours from time of celebration due to limited balloon lifespans (below). We will not be liable should you decide to do so. There will be no refunds, replacements or exchanges.
Please take note that it is normal for bubbles to form in the customisation as time passes. There will be no refunds, replacements or exchanges offered.
