Description
Personalisation:
- Name customisation or any other word: Up to 12 characters. Pair best with matte gold text colour.
Features:
- Print: Abstract print may vary from mug to mug
- Size: 12.5cm x 8cm (400ml)
- Material: Ceramic
Packaging:
The product comes in an individual box.
Please note:
- This item will be personalised exactly as you have written so please double check spelling, punctuation and use of capital letters.
- Personalised products cannot be returned or refunded.
- Do not include accents and special symbols as some of our processes will not allow this.
- Due to the font type used please do not use all capitals in your personalised name, or the personalisation will be very difficult to read.
Nonetheless, we will customise your items exactly as indicated. Please double check before sending your orders in.
Delivery/Self-Collection
Please ensure that you’ve chosen your preferred delivery/ self-collection timeslot and date at the checkout page.
Delivery ($10 – $25) will be made within the time frame, please ensure that there will be someone to receive your order.
Delivery for customised gifts is $10 per trip, +$5 for Sentosa addresses.
Delivery for helium balloons is $20 per trip, +$5 for Sentosa addresses.
Self collection is available at 22 New Industrial Road.
Please check the lead time before you place the order.
Delivery can only be made to areas/ addresses with postal codes and unit number. Incomplete or incorrect addresses will hinder the delivery process and might incur a re-delivery charge. We are not able to deliver to areas without postal codes such as bus stops, open air car parks, barbeque pits, roadsides.
| Item | Lead Time |
| Latex balloon | 1 day, same day/ next day delivery or collection subjected to availability |
Foil balloon
(Customised/Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
Orbz balloon
(Customised/Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
CustomBubble
(Customised/ Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
Jumbo
(Customised/ Non-customised) | 1 day, same day/ next day delivery or collection subjected to availability |
MicroBubble
(Customised) | 1 day, same day/ next day delivery or collection subjected to availability |
| Customised Keepsakes | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Customised Jellycats | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Customised Pet Bowls | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| Hampers | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
| FloralMug | 2 days, next day delivery or collection subjected to availability |
| Jellycat with Embroidery | 1 – 2 days, same day/ next day delivery or collection subjected to availability |
READ: Care Instructions
Customisation is done via water proof vinyl. Please follow the following care instructions to prolong the longevity of customisation.
DOS:
- Do gently hand wash with soap water
- Do use a soft sponge to wash the interior if you wish
DONTS:
- Don’t scrub roughly on the customisation to prolong the durability of it
- Don’t use it in the oven, microwave, steriliser etc (avoid high heat)
